For about a year the video card has been giving me problems but nothing that seemed serious. Yours may be on the way out. All forum topics Previous Topic Next Topic. You may need to reinstall the nVidia driver from your notebook’s support and driver page if it does not install automatically. I’m aware of the running hot issue, but the battery I have was never listed in recall, and there was nothing I could do even when i contacted HP directly years ago.

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Is this card replaceable? If you have a question create a new topic by clicking here and select the appropriate board. I will be glad to assist you here.

HP Pavilion DV Video Card Failure – HP Support Community –

The representative took entirely too long to get back to me and I needed to be somewhere so I hung up. You are runnng off your GS.

Please advise on what the next step should be. When it came back it had a resolution of x, and seems to be using the integrated graphics card instead of the Nvidia GeForce m GS. I want this computer repaired totally free of any charges and I have told HP that if I don’t get what I want I will have no option but to refer my client to make contact with Office of Fair Trading as she has been sold an inferior product that HP is aware of and not willing to rectify.


how do I download hp pavilion dV graphIc driver – HP Support Community –

Click on the Thumbs up to say thanks. There is only one GPU in your notebook, and cv9700 is it. If you have a question, please create a new topic by clicking here.

In addition after forcing the PC to shut down and restarting I informed him that I never heard the Windows login screen song play noting a boot into Windows. But I do still need to paviljon a few documents and pictures off the internal hard drive.

This PC has been the most reliable PC I have ever owned and I’ve been very impressed with its performance hence my reluctance to replace it. Try uninstalling the graphics adapter in the device manager right click on it and select uninstall, and check the uninstall driver box too if applicable.

Post item number pavilioj as seen on the following example of an HP notebook’s barcoded sticker. Reboot the PC and cross your fingers. Didn’t find what you were looking for? I took your suggestion last night and hooked up notebook to an external monitor.

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Video Card Upgrade? HP Pavilion dv9700

The GPU is a chip integrated into the motherboard. Message 6 of I had not considered connecting an external display because I do have not have access to one. Dv9070 5 of Have you tried a hard reset? Message 9 of By using this site, you accept the Terms of Use and Rules of Participation.

Pavioion forum topics Next Topic. Message 10 of Message 1 of This topic has been archived. This topic has been locked due to inactivity for a long period of time. Message 2 of Message 2 of 2. Post the installed operating system version and whether it is 32 or bit anddenot the CPU as an AMD or Intel product N ot posting all of the information as requested will delay our responses and slow troubleshooting of the issue that led you to author a thread.

This topic has been archived. Information and links in this thread may no longer be available or relevant. I have an HP pavillion dv that has had graphics errors.